![]() Lost or stolen MACPASS Report your lost or stolen MACPASS online at or call the MACPASS Customer Service Centre. Please ensure there is nothing interfering or obstructing the line of sight to the MACPASS from overhead. Overhead items A ladder or item on the vehicle roof can interfere with your MACPASS reading. Newer vehicles often have an untreated area in the upper left or right hand corner for your MACPASS. Incompatible windshields Some vehicle windshields contain metal content like heated windshields those with chromium oxide for UV protection or if they have a built- in antenna. Ensure your MACPASS is mounted several inches away from the remote start antenna to prevent interference. If you continue to experience problems with your MACPASS, or for more information, visit, or contact the MACPASS Customer Service Centre at (902) 463-3100, or at 471 Princess Margaret Blvd, Dartmouth, between 8:30am and 5:30pm, Monday to Friday.Ĭar starter interference Sometimes the location of the automatic vehicle starter on your windshield or vehicle roof can interfere with the reading of your MACPASS. Here are some troubleshooting techniques to problems that can affect the performance of your MACPASS. For more details, refer to the Customer Agreement in this booklet or view it online at. Failure to do so can result in cancellation of your privileges to use MACPASS. Payment and Account Information Ĭustomers using MACPASS to cross the Macdonald and MacKay bridges agree to use MACPASS according to the terms and conditions provided in the MACPASS Customer Agreement. If you have linked your transponder to other tolling facilities and have a separate account with other tolling facilities and you wish to cancel those accounts, you must contact them individually. Contact the relevant organization by phone or online: MACPASS can be used at Cobequid Pass and Confederation Bridge if you establish separate accounts.
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